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From the moment we walked in the door everyone made us feel Comfortable. Genuinely comfortable. Stayed elsewhere (chain hotel) for first part of trip and wish we had stayed here first. Directly across from Gloucester Station and both grocery store in area as well as restaurants

A lovely stay was had at the Baileys Hotel in the Kensington Area of London. Based on other TA’s reviews, we chose this hotel and it did not disappoint. Our room and bathroom was immaculate. The lifts responded promptly all the way to the fifth floor. The location is hugely beneficial as it is a one-minute walk from the Gloucester tube station. Popular museums and pretty parks nearby. Should you need anything, there is a convenience store across the street. The two concierges, Nick and Gary were awesome. Their advice was appreciated. The hotel photos are accurate. Recommend.

This hotel's appeal to me was that it was next door to a tube station - Gloucester Rd. station. Attached to the station was a nice sized Waitrose and Boots. Also nicely located on a street with a Paul's, Gail's Bakery, Pret-a-Manger, a pub, and a couple of nice Lebanese kebab restaurants. However, do know that this tube station is not step free, so if you've got heavy luggage, you've got to climb a number of steps - a solid workout. Check-in was smooth. I'm a solo traveller in town to visit relatives and take a side trip with my London cousin to Paris. So there was going to be 2 nights where I wouldn't be sleeping in the room. I informed reception of that as an FYI. I upgraded from a single room to a bigger double room. The room was very nice sized for an extra 30GBP per night. I thought it was worth it since I was going to be here for 7 nights. The room had room for me to put my luggage on a stand and to walk around without bumping into furniture. Bathroom was small and tight fitting, but had all the necessities - toiletries, towels, rainfall shower. There was a kettle and tea bags, instant coffee (decaf and caf), and milk. Also had a safe in the room for my passport and slippers - nice touch! I had breakfast in the hotel restaurant for 2 nights. There were decent choices and it really set me up for the day. Only nit-pick I had was that on my second breakfast, the server gave me such weak tea. It wasn't what other people had in their teapots...why was I give such a weak teabag? I sent it back and the server said something like she didn't think I'd like the other tea and thought I wanted that tasteless tea...um...no, I said English Breakfast and that didn't even come close. You can see I'm very serious about my morning tea...lol. It took a while for me to get the replacement tea, and I was already half way through my breakfast. Check-out was smooth and quick. I ordered an Uber, and the doorman was very very nice to help me with my luggage. Overall, this was a good stay and I was well taken care of by the hotel staff. I felt safe in this neighbourhood, and with the station just next door, I never felt out of sorts at night time coming back.